2024 service industry statistics

Occupations

Top three occupations with Total injuries Total Percentage
Paralegals, social services workers and occupations in education and religion, n.e.c. 537 21.80%
Cleaners 182 7.39%
Chefs and cooks 166 6.74%
Top three occupations with Time Loss injury and fatality Total Percentage
Paralegals, social services workers and occupations in education and religion, n.e.c. 278 23.78%
Cleaners 98 8.38%
Chefs and cooks 92 7.87%

Causes

Top five causes for injury Claims total Percentage
Contact with objects and equipment 669 27.16%
Bodily reaction and exertion 649 26.35%
Falls 529 21.48%
Assaults, violent acts, attacks, harassment 348 14.13%
Exposure to harmful substances or environments 181 7.35%
Top five causes for Time Loss injury and fatality Claims total Percentage
Bodily reaction and exertion 352 30.11%
Falls 313 26.78%
Contact with objects and equipment 237 20.27%
Assaults, violent acts, attacks, harassment 147 12.57%
Exposure to harmful substances or environments 86 7.36%

Body parts

Top three injured body parts Claims total Percentage
Hand 513 20.83%
Leg 380 15.43%
Back 343 13.93%
Top three body parts with Time Loss injury and fatality Claims total Percentage
Leg 204 17.45%
Back 196 16.77%
Hand 170 14.54%

Most common causes Claim per cent Comment
Contact with objects and equipment is the most common cause of injury. 53.66% of these injuries are to hand. The most common of these injuries are due to struck by swinging or slipping object such as cutting hand tools – non-powered.
Contact with objects and equipment is the most common cause of injury. 13.90% of these injuries are to head. The most common of these injuries are due to struck against stationary object such as cabinets, cases – display, storage.
Contact with objects and equipment is the most common cause of injury. 7.92% of these injuries are to arm. The most common of these injuries are due to struck by swinging or slipping object such as cutting hand tools – non-powered.
Bodily reaction and exertion is the other major cause of injury. 34.67% of these injuries are to back. The most common of these injuries are due to overexertion in lifting such as boxes, crates, cartons.
Bodily reaction and exertion is the other major cause of injury. 26.66% of these injuries are to leg. The most common of these injuries are due to slip, trip, twisting, stepped on or in, loss of balance – without fall such as bodily motion or position of injured, ill worker.
Bodily reaction and exertion is the other major cause of injury. 12.94% of these injuries are to arm. The most common of these injuries are due to overexertion in lifting such as bags, sacks, totes, boxes, crates, cartons, buckets, baskets, pails, containers, uns., desks, health care patient or resident of health care facility, heating and cooking machinery and appliances, other construction, logging and mining machinery, person – other than injured or ill worker, n.e.c., sofas, tables, worktables, tanks, bins, vats, van – passenger or light delivery, washers, dryers and cleaning machinery and appliances.

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