2019 Service industry stats

Occupation

Top three occupations with total injuries (3,310)

Occupations Total Percentage
Paralegals, social services workers and occupations in education and religion, n.e.c. 493 14.89%
Cleaners 347 10.48%
Chefs and cooks 297 8.97%

Top three occupations with time loss injuries (1,275)

Occupations Total Percentage
Paralegals, social services workers and occupations in education and religion, n.e.c. 226 17.73%
Cleaners 144 11.29%
Chefs and cooks 130 10.20%

Causes

Top five causes for total injury Claims total Percentage
Contact with objects and equipment 947 28.61%
Bodily reaction and exertion 893 26.98%
Falls 683 20.63%
Exposure to harmful substances or environments 347 10.48%
Assaults, violent acts, attacks, harrasment 301 9.09%
Top five causes for time loss injuries Claims total Percentage
Bodily reaction and exertion 429 33.65%
Falls 327 25.65%
Contact with objects and equipment 257 20.16%
Assaults, violent acts, attacks, harassment 111 8.71%
Exposure to harmful substances or environments 104 8.16%

Body parts

Top three body parts with total injuries (3,310) Claims total Percentage
Hand 829 25.05%
Back 510 15.41%
Leg 451 13.63%
Top three body parts with time loss injuries (1,275) Claims total Percentage
Back 258 20.24%
Leg 224 17.57%
Hand 196 15.37%

Contact with objects and equipment is the most common cause of injury in service industry.

60.40% of these injuries are to the hand

The most common of these injuries are due to struck by swinging or slipping object such as cutting handtools – nonpowered

12.14% of these injuries are to the head

The most common of these injuries are due to struck against stationary object such as buildings – office, plant, residential.

 

6.97% of these injuries are to the arm

The most common of these injuries are due to struck by swinging or slipping object such as cutting handtools – nonpowered.

Bodily reaction and exertion is the other major cause of injury in service industry.

40.43% of these injuries are to the back

The most common of these injuries are due to overexertion in lifting such as boxes, crates, cartons.

21.28% of these injuries are to the leg

The most common of these injuries are due to slip, trip, twisting, stepped on or in, loss of balance – without fall such as bodily motion or position of injured, ill worker.

13.10% of these injuries are to the shoulder

The most common of these injuries are from overexertion in lifting boxes, crates or cartons.